Returns & Exchanges
At SUPCASE, we stand by the durability of our protective gear and offer a 30-day return window for items in original condition. Whether you ordered the wrong model or changed your mind, our streamlined process ensures your tech stays protected without the hassle.
Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Label
Download and print your prepaid shipping label and packing slip provided by our system upon approval of your request.
Pack Securely
Place the item in its original packaging and secure it in a shipping box or padded envelope to prevent damage during transit.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing